U.S. Nutraceuticals, Inc., DBA Flomentum Health (“Flomentum Health” or “we”, “us”, or “our”) respects the privacy of our users (“user” or “you”). We operate www.flomentum.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you utilize the Services, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account, Amazon Pay, or Google Pay account information), email address, and phone number. We refer to this information as “Order Information."
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Services (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Services (for example, by generating analytics about how our customers browse and interact with the Services, and to assess the success of our marketing and advertising campaigns).
We use remarketing (e.g. Google AdWords) to advertise Flomentum across the Internet. Remarketing will display relevant ads tailored to you based on what parts of the Site you have viewed by placing a cookie on your machine. This cookie does not in any way identify you or give access to your computer. The cookie is used to say “This person visited this page, so show them ads relating to that page.” Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify, Inc. to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We use Hubspot for customer relationship management, including to send email messages. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
INSTAGRAM - https://help.instagram.com/615366948510230
LINKEDIN - https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Services, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Services are not intended for individuals under the age of 18 years old (“Children”). We do not knowingly collect Personal Information from Children. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us at firstname.lastname@example.org.
YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR) OR THE CALIFORNIA CONSUMER PRIVACY PROTECTION ACT (CCPA)
If you are a citizen of a European country within the European Economic Area (EEA) or entitled to the rights under the CCPA, you may have specific data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at email@example.com.
In certain circumstances, you have the following data protection rights:
- request a copy of your Personal Information;
- request that your inaccurate or incomplete Personal Information is corrected;
- request that your Personal Information that we are not legally required to keep be deleted and destroyed;
- object to processing or request that the processing of your Personal Information is restricted in certain circumstances or withdraw consent, including to opt out of receiving communications (including electronic) from us;
- not be subject to automated decision making; and
- request the transfer of your Personal Information.
If you wish to exercise any of these rights, please contact us at firstname.lastname@example.org. When making your request please provide:
- your full name and address; and
- details of your request and/or the information you want. Please be as specific as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal information. A list of National Data Protection Authorities can be found at: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
LINKS TO OTHER SITES
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.
PERSONAL INFORMATION AND AGGREGATE NON-PERSONAL INFORMATION
“Personal Information” is information you provide to us which personally identifies you, such as your name, physical address, email address, phone number, credit card number and type (but only where we are processing payments at your request), password, age/birthday, parent status, phone number, social media identifiers, and email or other contact addresses.
Aggregated Non-Personal Information is different from Personal information. “Aggregated Non-Personal Information” is information about our users, their computers or devices and/or use of a Service that are collected into groups so that it no longer reflects or references an individually identifiable user. Flomentum Health may collect and use Aggregated Non-Personal Information for any reason, at its sole discretion.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
U.S. Nutraceuticals, Inc., DBA Flomentum Health, 605 Crescent Executive Court, Suite 100, Lake Mary, FL 32746 United States